February 21, 2011

Conflict Resolution Specialists (CRS) offers a full spectrum of services that address every kind and level of dispute. At CRS, we believe that resolving disputes through litigation and lawyers is the most costly and time-consuming option, and the process can be the most damaging to one’s quality of life.  We work to find creative resolutions that spare clients the high cost, stress and distress of litigation, help them restore freedom and balance, and promote their growth both personally and professionally. Our goal is to avoid litigation, and provide our clients with better alternatives.


Resolution:  Our Alternative Dispute Resolution practice provides clients with mediation, settlement negotiation, communication ombudsman, and arbitration services. Our team of mediators is comprised of highly trained and experienced specialists in dispute resolution. We are also associated with a variety of specialists who can address issues related to the dispute. For example, our umbrella network of specialists includes, among others, tax specialists, counselors, social workers, lawyers and financial advisors.


Restoration:  The restoration arm of our practice offers services designed to heal the wounds conflict causes.  We believe resolution is only one of several steps necessary to function successfully and dynamically in the aftermath of a dispute.  Our aim is to help restore individuals and businesses to wellness and productivity.


Growth:  CRS offers a variety of training and consultation services that can be tailored to the unique needs of each client. Once the dispute is resolved and the client has been restored to wellness and productivity, a world of new growth opportunities open up. We can help you step into the fullness of a well-lived life.


Prevention:  We train business professionals and their staff members how to prevent disputes before they arise, how to diffuse them when they do, and how to develop policies for conflict management within their organizations.




About Institute

Bob O'Connor, MJuris, MDiv, LLM in Dispute Resolution Bob brings a wealth of experience to his work as an alternative dispute resolution practitioner and trainer. He has worked with families in crisis for nearly three decades, and has mediated hundreds of disputes. Upon his graduation from Albion College in 1977, he began his legal training in England at Oxford University where he earned an M.Juris. He pursued but did not finish his J.D. at Notre Dame Law School, and later received his LL.M. in Alternative Dispute Resolution at The Straus Institute for Dispute Resolution, Pepperdine University School of Law. In between his legal studies, Bob earned a M.Div. degree with honors from Yale University, and then served as a minister, counselor, and teacher for 17 years. He has dedicated himself to the development of the field of alternative dispute resolution. He is the author of Marital Separation Agreements A Guide for Non-Lawyer Mediators (ICR Publishing 2011), Five Essential Steps to Negotiate Your Same-Sex Marriage (Forbes 6/14/12), and Same-Sex “Marriage” What’s in a Name? (ADR Times 7/9/12) Bob lectures in leadership development to the non-ADR community, and on practice-related issues in mediation. In addition to his private practice, Conflict Resolution Specialists, he served as a certified Superior Court mediator in Florida, North Carolina, Georgia, and California. He also founded the Institute for Conflict Resolution—an education and publishing entity—and Good—a nonprofit organization helping at risk middle school teens stay in school and out of gangs. Bob founded the Institute for Conflict Resolution to respond to the need in this region for a premiere education and training organization.

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